Privacy Policy
At Isarva Infotech, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This policy explains our practices and your rights in plain, clear language.
Core Privacy Principles
Six guiding principles that underpin how we handle every piece of information you share with us.
Data Minimization
We only collect personal information that is necessary for the stated purpose, and nothing more.
Transparency
We are open about what data we collect, why we collect it, and how we use it.
Security First
Your data is protected with enterprise-grade security measures at every layer.
Your Control
You have the right to access, correct, or delete your personal information at any time.
No Data Selling
We never sell, rent, or trade your personal data to third parties for commercial gain.
Global Standards
We adhere to internationally recognized privacy standards including GDPR best practices.
Information We Collect
Information You Provide
We collect information you voluntarily share with us, including your name, email address, phone number, company name, and any messages or project details you submit through our contact forms, quote requests, or when engaging our services.
Information Collected Automatically
When you visit our website, we automatically collect certain technical data such as your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This data is collected via cookies and analytics tools to help us improve our website experience.
Information from Third Parties
We may receive information about you from third-party platforms such as LinkedIn, Google, or referral partners when you engage with us through those channels.
How We Use Your Information
Service Delivery
We use your information to respond to inquiries, provide project quotes, deliver our web design, development, and software services, and communicate about ongoing projects.
Improving Our Services
Analytics data helps us understand how visitors interact with our website, identify areas for improvement, and enhance the overall user experience.
Marketing Communications
With your consent, we may send you updates about our services, industry insights, case studies, and promotional offers. You may opt out at any time using the unsubscribe link in any email.
Legal Compliance
We process your data as required to comply with applicable laws, respond to legal requests, and enforce our terms of service.
Information Sharing & Disclosure
We Do Not Sell Your Data
Isarva Infotech does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, sending emails, or analyzing data. These providers are contractually obligated to protect your information.
Business Transfers
In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.
Legal Requirements
We may disclose your information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security
Security Measures
We implement industry-standard security measures including SSL/TLS encryption, secure server infrastructure, access controls, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, in a timely manner.
Your Privacy Rights
Access & Portability
You have the right to request a copy of the personal information we hold about you, in a structured and commonly used format.
Correction
If you believe any information we hold about you is inaccurate or incomplete, you may request that we correct or update it.
Deletion
You may request that we delete your personal information, subject to certain legal exceptions such as compliance obligations or legitimate business interests.
Opt-Out
You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. This will not affect communications related to services you have requested.
GDPR Rights (EU Residents)
If you are located in the European Economic Area, you have additional rights under GDPR, including the right to restrict processing, object to processing, and lodge a complaint with a supervisory authority.
Third-Party Links
External Websites
Our website may contain links to third-party websites, social media platforms, or partner sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Embedded Content
Our website may include embedded content such as videos, maps, or social media widgets from third parties (e.g., YouTube, Google Maps). These services may collect data about you when you interact with them, subject to their own privacy policies.
Changes to This Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes by posting the updated policy on this page with a revised effective date.
Continued Use
Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this policy periodically.
Privacy Policy FAQ
Common questions about how we protect your privacy and handle your personal information.
Privacy Questions?
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how we handle your information, our team is here to help.
Your data, your control.
Want to update, access, or delete your personal information? Contact us and we will respond within 30 days as required by applicable law.
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